Be there for new and existing policyholders at all times

Increase conversions and offer consumers quick access to your services and experts with Conversational AI and messaging — from auto and home to health and life.

Conversational solutions improve the entire customer journey

Discover Discover



What kind of plans do you offer?

Submit Submit



I need to file a claim.

Transact Transact



Your settlement has been deposited!

Support Support



I have a question about my coverage.

Re-engage Re-engage



Adding people to your policy is easy.

Request demo

Innovative insurers use LivePerson to reduce call volume, increase retention, and modernize experiences

Curbside pickup

Auto insurance

Streamline filing accident claims, providing claim status updates, and paying settlements.

Watch video
In-line shopping

Health insurance

Make it easy to find local in-network primary care physicians, dentists, dermatologists, and other practitioners.

Watch video
In-store assistance

Life insurance

Quickly provide information on policy coverage, quotes, benefits, and FAQs.

Watch video

Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. LivePerson has a complete solution to build, manage, and optimize AI-powered chatbots.

Learn more
Insurance intent analysis

After analyzing millions of anonymized conversations, LivePerson AI and machine-learning algorithms have determined the top insurance intents suitable for automation.

Use AI and automation to scale